الشحن
Order Processing
All orders are processed within 1–2 business days after confirmation.
Shipping Time
Estimated delivery timelines:
- UAE: 2–5 business days
- GCC / International: 30 business days
Delivery times may vary depending on location, courier service, and external factors beyond our control.
Shipping Charges
Shipping fees are calculated at checkout based on your location and order details.
Order Tracking
Once your order is shipped, you will receive a confirmation with tracking details (if available), allowing you to monitor your shipment.
Delivery Issues
Please ensure your shipping address and contact details are correct. We are not responsible for delays or failed deliveries due to incorrect information provided.
If your order is delayed, lost, or not delivered, please contact us through the Contact Us form so our support team can assist you.
Customs & Duties (International Orders)
For international shipments, customs duties, taxes, or import fees may apply based on your country’s regulations. These charges are the responsibility of the customer.
Damaged During Shipping
If your order arrives damaged, please report it within 48 hours via the Contact Us form with relevant details so we can review and assist.